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Grand Oasis Tulum Riviera, Akumal

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From180US$ /night
Check-in
04Apr2025Select date
Check-out
05Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Km 252 Carret. Chetumal - Pto. Juarez, Akumal, Mexico, 77780

Grand Oasis Tulum Riviera is an all-inclusive resort located on a stunning white sand beachfront in Akumal, Mexico. Surrounded by lush landscapes and the natural beauty of the Riviera Maya, this resort caters to families, couples, and friends, offering a tropical escape with a blend of relaxation and adventure. The property features luxurious amenities, including multiple swimming pools, bars, and restaurants, providing guests with a perfect balance of comfort and leisure. Notably, guests also enjoy access to the exclusive amenities and serenity of the Grand side of the resort.

Location

Situated just 15 km from the Mayan ruins of Tulum and near popular ecological parks such as Xplor and Xcaret, this resort offers convenient access to cultural and natural attractions. Guests can easily explore the rich heritage of the area or unwind on the beautiful beach that surrounds the resort. Transportation to and from Aeropuerto de Playa del Carmen is included, ensuring a seamless travel experience.

Rooms

Grand Oasis Tulum Riviera offers a variety of room types to suit different preferences, including Junior Suite Beach Front and Family Suites designed for larger groups. Amenities include air conditioning, flat-screen TVs, minibars, and private bathrooms with free toiletries. Many rooms feature private balconies, providing stunning sea or garden views, while some ground-level options come with whirlpools and personal beach decks.

Eat & Drink

The resort hosts several onsite restaurants, including à la carte options that offer a diverse range of international cuisines, from traditional Mexican to Italian. Guests can enjoy three meals a day, including a late-night snack, with local brand drinks available at the bars. Signature dishes are crafted using fresh, locally sourced ingredients to enhance the culinary experience.

Leisure & Business

Leisure activities abound at Grand Oasis Tulum Riviera, featuring multiple swimming pools, tennis courts, and fitness facilities for active guests. The resort's two luxurious spas provide a wide selection of body, beauty, and massage treatments, including unique therapies inspired by local culture. Families will appreciate the kids' club and play areas, ensuring entertainment for guests of all ages.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Shower
Air conditioning
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Superior Beach Front
Max:
3 persons
45 m² 
Bed options:
1 King-size bed
Sea view
Shower
Air conditioning
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Family Suite
Max:
3 persons
70 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Akumal 1.7 km
Airports
Aeropuerto de Playa del Carmen (PCM) 39.2 km
Cancun (CUN) 95.0 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Fishing

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Children

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Km 252 Carret. Chetumal - Pto. Juarez, Akumal, Mexico, 77780
Map view
Km 252 Carret. Chetumal - Pto. Juarez, Akumal, Mexico, 77780
Nearby
Punta Sur viewpoint
270 m
Restaurants
Turtle Bay Bakery and Cafe
1.2 km
Plaza Ukana I Main Akumal Beach Access Road
Taverna Akumal
1.3 km
Camino de Accesso Fracc #1 Plaza Ukana I
La Cueva del Pescador Akumal
1.2 km
Akumal road

Reviews and Ratings

Feedback from previous guests about their experience
74%
liked the resort and would come back again
Beautiful ocean view
Great dining variety
Minor cleanliness issues
Confusing layout
7.4/10
Very good
Rooms
7.0
Location
8.8
Service
7.4
Dining
7.4
Guest reviews
7.4/10
based on 9 reviews
4/5 based on 2645 reviews
7.3
7.3/10 based on 320 reviews
#21 of 23 hotels in Akumal based on Tripadvisor
Robert
United States, January  2025
8.8/10

I had an overall great experience at Grand Oasis Tulum! The service was outstanding, making my stay even more enjoyable. The food options were diverse and delicious, especially the breakfast at Arrecifes. The location was perfect for exploring, but I found the room to be spacious, albeit without a balcony. While I really appreciated the amenities like the beach and pools, I did notice some guests reserving chairs early in the morning, which was a bit frustrating. Overall, it was a wonderful vacation spot with a few minor drawbacks.

Rooms
8.0
Our room was very spacious and clean, but it didn't have a balcony, which would have added to the experience.
Service
10.0
The service from the staff was fantastic; everyone was courteous and willing to help without being pushy.
Location
9.0
The hotel is in a great spot, right between Playa del Carmen and Tulum, which made getting around easy.
Dining
8.0
Dining was a highlight! The food was varied and delicious, although I would skip the Mediterranean restaurant on my next visit.
Facilities
9.0
The pool areas were well-maintained, and the beach had plenty of chairs available without feeling overcrowded.
Victor
United States, November  2024
8.2/10

Our stay was absolutely delightful! The hotel is located right by the beach, which was perfect for relaxing and enjoying the beautiful views. The rooms were spacious and cozy, and we received exceptional service from the staff. The dining options were plentiful, with delicious food available at every turn. The only downsides were a few minor cleanliness issues in common areas and some confusion due to the resort's layout, which could be overwhelming for some guests.

Rooms
8.0
The rooms were spacious and comfortable, with a lovely view of the ocean. The Jacuzzi was a nice touch, although the bathroom felt a bit exposed.
Service
9.0
The service was top-notch, with staff going out of their way to ensure we had a great time. Special thanks to Noeli and Carlos for their exceptional hospitality.
Location
8.0
The hotel is situated right on the beach and is conveniently close to the amenities. Although it took a bit longer to reach some areas due to the layout, it was overall a great location.
Dining
9.0
Dining was fantastic, with a variety of options and very tasty dishes. The buffet was especially nice, providing fresh and delicious choices daily.
Facilities
7.0
The facilities were clean and well-maintained, offering nice amenities for relaxation and fun. However, some common areas needed more attention.
Beautiful ocean view
Minor cleanliness issues
Harrison
United States, November  2024
5.4/10

My stay at the Grand Oasis Tulum was quite a mixed bag. The beachfront location is absolutely stunning, and the staff in the restaurants were genuinely friendly and accommodating. However, I faced significant issues with room accessibility and poor service at the reception. The food was hit or miss, and I was frustrated by the limited dining options and the difficulty in securing reservations. Overall, it has potential, but there are definitely areas that need improvement.

Rooms
5.0
We ended up on the third floor despite requesting a first-floor room, which was very inconvenient for traveling with small children and elderly family members. The room itself was fine, but the lack of an elevator made access difficult.
Service
5.0
While some of the restaurant staff were nice, the reception staff provided poor communication and overall service was lacking. How hard is it to convey simple information?
Location
9.0
The location is fantastic; right on the beach with a beautiful stretch of sand. However, the small beach area limited seating a bit.
Dining
5.0
Dining was underwhelming. The buffet was often closed at odd hours, making it harder to find food when we arrived, and some restaurant policies were confusing.
Facilities
5.0
Facilities, such as the pool areas, weren't well maintained. The adult-only pool lacked seating, and the water quality in other pools was poor.
Sidney
United States, November  2024
7.6/10

I had a lovely time at the Grand Oasis, enjoying the beautiful beach and various activities. My room was adequate and I appreciated the jacuzzi but some issues needed attention, like the low water pressure. The dining options were impressive with lots of local flavors to try. However, the service at the bars and restaurants could be improved due to understaffing, which occasionally led to longer waits. Overall, it was a good value for a relaxing vacation with nice amenities.

Rooms
7.0
Our condo room was nice, featuring a beach view and a jacuzzi, but the water pressure was a downside. Overall, the room was comfortable enough.
Service
6.0
Service was generally friendly, especially at certain restaurants, but staffing shortages meant slower service at some bars and restaurants.
Location
9.0
The Grand Oasis has a prime location, conveniently situated between Tulum ruins and Akumal, perfect for quick excursions.
Dining
8.0
Dining was a highlight, with diverse local dishes and a great sushi bar, although I did experience a few times when specialties ran out.
Facilities
8.0
The facilities were well-maintained with lovely pools and beautiful beach areas, perfect for lounging.
Julie
United States, October  2024
7.8/10

I had a lovely time at this resort, which offered a peaceful atmosphere and a beach that was just a short distance away from everything. The rooms were spacious and generally comfortable, although there were a few cleanliness issues that could use some attention. Dining was a highlight for me, with plenty of food options, though some of it arrived lukewarm. Overall, it felt like a good value for the experience, despite some minor drawbacks.

Rooms
7.0
The rooms were spacious and had an amazing view, but cleanliness could be improved.
Service
8.0
Service was prompt and friendly, though I did have a minor issue with room service timing.
Location
9.0
The resort's location was ideal, centrally located with convenient access to the beach and all amenities.
Dining
7.0
Dining options were diverse, but I found the food temperature inconsistent.
Facilities
8.0
The facilities were nice, with pools and activities tailored for both relaxation and fun.
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